Support

Ticket Submission

Ticket Submission is the fastest way to get expert assistance.

By using our streamlined ticket submission system, you can open up a support ticket for our skilled support team to review. Rest assured, every ticket is guaranteed to get a timely response.

There are four severity categories:

  • Critical – QueryAdvisor is unusable and requires immediate attention.
  • Serious – A major function of the program is not operating correctly.
  • Defect/Bug – A basic technical or aesthetic issue has been found.
  • General Enquiry – All other questions fall into this category.

Submit a Ticket:

Title: Mr.    Ms.    Mrs.
First Name*:
Last Name*:
Company:
Telephone:
eMail*:

Ticket Details:

Severity*:
Description*:
 

* = required

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